
During my first year as a Masters IT Student at the Technical University of Applied Sciences and Arts Ostwestfalen-Lippe, I conducted a Usability Test of the Wazo Podcast App. The outcome of this test was a Usability Test Report that I submitted to the App developer for implementation.
My Study Revealed That
- Unhelpful error messages during registration/ login
- The search feature was difficult to navigate
- Key playback features lacked visibility and accuracy or were absent
- Users struggle to find the verification code when delivered to Spam/ Junk Mail
Suggestions for Redesign Based on The Findings
- Helpful and prominent error message during login

- Helpful tip during email verification

- Proposed an easy-to-navigate search screen

- Redesign and repositioning of content control buttons
